Evening Store Leader: Ops, Service & Closing

Save More Marketplace; Rhinelander (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Save More Minocqua is seeking an Evening Manager to lead store operations during afternoon and evening hours as the Manager on Duty. You will supervise all departments, ensure customer service excellence, and close the store according to standards.

The ideal candidate is a strong floor leader who can make decisions, address issues, and own the store during the shift, with responsibilities across staffing, safety, and training.

Qualifications

• 2–3 years of retail supervisory or management experience required.
• Grocery, supermarket, or other high-volume retail experience strongly preferred.
• Demonstrated ability to lead employees and manage store operations independently.
• Strong customer service and problem-solving skills.
• Ability to make sound decisions in a fast-paced environment.
• Strong communication, organization, and follow-through.
• Comfortable addressing performance, attendance, and customer-service issues.
• Basic understanding of retail cash controls, merchandising, inventory, and loss prevention.

Responsibilities

• Serve as the Manager on Duty from 2:00 PM – 10:00 PM.
• Provide leadership and operational support across all store departments.
• Maintain a visible presence throughout the sales floor and actively respond to customer and employee needs.
• Ensure high standards for customer service, store conditions, product availability, cleanliness, and safety.
• Direct employees and adjust staffing or priorities based on business needs.
• Support department teams with stocking, merchandising, recovery, customer service, and operational needs when necessary.
• Address customer concerns and resolve issues professionally.
• Monitor employee productivity, attendance, performance, and adherence to company policies.
• Ensure breaks and meal periods are appropriately managed.
• Support Front End operations, including customer service, cash-handling concerns, overrides, and closing procedures.
• Complete store closing procedures and ensure the building is properly secured.
• Respond appropriately to emergencies, safety concerns, equipment issues, shoplifting, or other incidents.
• Communicate significant operational, employee, or customer issues to store leadership.
• Help maintain compliance with food safety, workplace safety, security, and company policies.
• Assist with training, coaching, and development of employees.
• Perform additional duties as needed to support overall store operations.

Skills

Retail supervisory experience

Customer service

Decision making

Communication

Leadership

Job description

Save More Minocqua is seeking an Evening Manager to lead store operations during afternoon and evening hours as the Manager on Duty. You will supervise all departments, ensure customer service excellence, and close the store according to standards.

The ideal candidate is a strong floor leader who can make decisions, address issues, and own the store during the shift, with responsibilities across staffing, safety, and training.