Evening Store Leader: Operations & Customer Service

Food Lion; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Food Lion is seeking a Store Manager for evening operations in Raleigh, NC. You will lead the store team, oversee hiring, training, and coaching, and ensure merchandise quality and customer service. You’ll drive store performance while upholding safety, security, and food safety standards.

You will manage schedules, budgets, and store assets, ensuring policy compliance and loss prevention, and you’ll promote Food Lion’s guiding principles across departments.

Qualifications

• High school graduate or equivalent.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Accreditation by the National Registry of Food Safety Professionals or similar accrediting organization as a Certified Food Safety Manager, or eligibility to obtain accreditation within 90 days of employment.

Responsibilities

• Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store.
• Responsible for hiring, training, and developing associates.
• Manage performance through performance management, coaching, appraisal and disciplinary efforts.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service.
• Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy.
• Ensure proper control of all store funds and company assets.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards.

Skills

Interpersonal skills

Customer service

Communication

Leadership

Problem solving

Multi-tasking

Education

High school diploma

Certified Food Safety Manager

Job description

Food Lion is seeking a Store Manager for evening operations in Raleigh, NC. You will lead the store team, oversee hiring, training, and coaching, and ensure merchandise quality and customer service. You’ll drive store performance while upholding safety, security, and food safety standards.

You will manage schedules, budgets, and store assets, ensuring policy compliance and loss prevention, and you’ll promote Food Lion’s guiding principles across departments.