Evening Shift Supervisor — Restaurant Operations

The Wendy's Company; Holly Springs (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Wendy's Company in Holly Springs, MS is seeking a Shift Supervisor to oversee daily operations during non-service hours and assist management during service periods. The role focuses on supervision, workflow direction, and enforcing policies to ensure smooth restaurant performance.

Responsibilities include supervising opening/closing tasks, guiding crew, addressing performance issues, and monitoring food quality and service times.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year of restaurant experience.
• Must be at least 18 years old.
• Supervisory responsibilities during non-peak/service hours.
• Adheres to all procedures in the Operations Manual.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems and escalates when needed.
• Monitors product quality and service times for efficiency.
• Ensures dress code and safety policies are followed.
• Trains and cross-trains staff as directed by the unit manager.

Skills

Supervision

Work direction

Customer service

Training and performance management

Policies and procedures

Employee relations

Time management

Education

High School graduate or equivalent

Job description

The Wendy's Company in Holly Springs, MS is seeking a Shift Supervisor to oversee daily operations during non-service hours and assist management during service periods. The role focuses on supervision, workflow direction, and enforcing policies to ensure smooth restaurant performance.

Responsibilities include supervising opening/closing tasks, guiding crew, addressing performance issues, and monitoring food quality and service times.