Evening Shift Leader: Team Coach & Guest Experience

Dunkin' Donuts; Salem (MA); Hybrid; USD 15,000 - 20,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' Donuts is seeking a Shift Leader for the afternoon/evening schedule, 12 noon to 11 PM, in Salem, MA. The role focuses on coaching Crew Members to uphold Brand standards and deliver an outstanding guest experience.

The Shift Leader will set goals, assign tasks, and motivate the team, providing timely feedback and ensuring safety and sanitation standards are met. Physical stamina and the ability to lift 50 lbs are required.

Qualifications

• 1 yr minimum working at Dunkin Donuts is required.
• Basic knowledge of Food Safety; Serve Safe certification a plus.

Responsibilities

• Coach crew members to meet Brand standards and guest experience.
• Set goals, assign tasks, and motivate team.
• Provide timely feedback and celebrate successes.

Skills

Leadership

Coaching

Teamwork

Customer service

Communication

Job description

Dunkin' Donuts is seeking a Shift Leader for the afternoon/evening schedule, 12 noon to 11 PM, in Salem, MA. The role focuses on coaching Crew Members to uphold Brand standards and deliver an outstanding guest experience.

The Shift Leader will set goals, assign tasks, and motivate the team, providing timely feedback and ensuring safety and sanitation standards are met. Physical stamina and the ability to lift 50 lbs are required.