Evening Shift Leader - Car Wash Ops & Guest Experience

Workstream; Cape Coral (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental/Vision

Life Insurance

401(k) match

Paid time off

Free car wash

Training & development

Career growth

Company culture

Brand presence

Job summary

Tommy’s Express Car Wash is seeking a motivated Shift Leader to support daily site operations with the Site Leader and Assistant Site Leader. The role emphasizes guest service, operations oversight, and team development in a fast-paced environment.

Shifts are 2:00PM-Close (approximately 10:00 PM) with a $1.00 per hour shift premium. Benefits include health/dental/vision, 401(k) with company match, PTO, and growth opportunities.

Qualifications

• High school diploma or GED.
• Ability to lead a team and manage shift operations.
• Strong guest service and communication skills.

Responsibilities

• Provide quick and friendly guest service to our guests within the car wash.
• Oversee all aspects of the site and ensure smooth daily operations.
• Retain and cultivate customer relationships and ensure guest satisfaction.
• Maintain the site, grounds, and car wash equipment and safety practices.
• Open or close the wash and manage maintenance logs, inventory, and reports.
• Communicate effectively with the Site Leader and Assistant Site Leader about updates and issues.
• Enforce policies and the employee handbook with all team members.
• Train new team members and franchisees on Flight Deck 1, Flight Deck 2, Loader, Wash Tech, and Vacuum Concierge roles.

Skills

Leadership

Guest service

Operations oversight

Team supervision

Communication

Education

High school diploma or GED

Job description

Tommy’s Express Car Wash is seeking a motivated Shift Leader to support daily site operations with the Site Leader and Assistant Site Leader. The role emphasizes guest service, operations oversight, and team development in a fast-paced environment.

Shifts are 2:00PM-Close (approximately 10:00 PM) with a $1.00 per hour shift premium. Benefits include health/dental/vision, 401(k) with company match, PTO, and growth opportunities.