Evening Shift Lead: Bake, Lead & Delight Guests

Insomnia-Cookies; Atlanta (GA); On-site; USD 1,378,000 - 2,204,000; Part time

Benefits offered by this job

Up to $16/hr

Flexible schedules

Pay on Demand

Paid vacation

Sick time off

Training & mentorship

Pet insurance

Growth opportunities

Employee discount

Free cookies

Job summary

Insomnia Cookies is seeking a Shift Leader for our East Atlanta store at 1271 Glenwood Ave SE, Atlanta, GA 30316. You will lead bakery operations during shifts, bake and package orders, coach the Cookie Crew, and ensure outstanding guest experiences while maintaining safety and quality standards.

The role offers flexible part-time schedules, pay on demand, paid vacation and sick time, training and mentorship, and benefits like pet insurance and employee cookie discounts.

Qualifications

• 1+ year of experience in a customer service focused role.
• Point of Sales systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail oriented and results-driven.

Responsibilities

• Lead bakery operations during your shift and ensure an exceptional guest experience.
• Bake, package, and prepare orders while coaching teammates.
• Coach and motivate Cookie Crew members and provide direction.
• Prioritize and delegate tasks to keep operations running smoothly.
• Maintain product quality, food safety, and cleanliness standards.
• Handle cash management and deposits.
• Communicate updates with store leadership and partner with the team.

Skills

Customer service

Communication

Time management

Leadership

Teamwork

Detail oriented

Tools

POS systems

Job description

Insomnia Cookies is seeking a Shift Leader for our East Atlanta store at 1271 Glenwood Ave SE, Atlanta, GA 30316. You will lead bakery operations during shifts, bake and package orders, coach the Cookie Crew, and ensure outstanding guest experiences while maintaining safety and quality standards.

The role offers flexible part-time schedules, pay on demand, paid vacation and sick time, training and mentorship, and benefits like pet insurance and employee cookie discounts.