Evening Shelter Support Specialist

Lenox Hill Neighborhood house; New York (NY); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Pension plan (Defined Benefit)

Parental leave

Professional development opportunities

Life insurance

Job summary

Lenox Hill Neighborhood House in New York, NY is seeking an Evening Program Assistant to support the Women’s Mental Health Shelter’s daily operations and client services. The role involves coordinating with staff across departments, providing courteous client interactions, and assisting with administrative tasks in a fast-paced, 24/7 environment.

The position requires flexibility for evenings and weekends, with a competitive salary and comprehensive benefits.

Qualifications

• Bachelor’s degree with relevant experience in homelessness services or behavioral health.
• Excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment, evenings/weekends possible.
• Spanish fluency is a plus.

Responsibilities

• Deliver excellent customer service and orient clients daily.
• Assist with daily living activities and medication oversight.
• De-escalate crises and document incidents clearly.
• Support shelter intake and assist with operations.
• Collaborate across departments and perform additional duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Spanish language

Education

Bachelor’s degree

Job description

Lenox Hill Neighborhood House in New York, NY is seeking an Evening Program Assistant to support the Women’s Mental Health Shelter’s daily operations and client services. The role involves coordinating with staff across departments, providing courteous client interactions, and assisting with administrative tasks in a fast-paced, 24/7 environment.

The position requires flexibility for evenings and weekends, with a competitive salary and comprehensive benefits.