Evening Shelter Specialist – Trauma-Informed & Housing-Focused

Mercy House, Inc.; Oxnard (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mercy House, Inc. operates an evening Shelter Specialist role in Oxnard, CA. The position provides crisis intervention, trauma-informed care, and housing-focused shelter services during Friday through Monday shifts from 1:00 p.m.

to 9:00 p.m. The role emphasizes maintaining a safe, clean shelter and supporting guests toward housing outcomes. Responsibilities include shelter setup, administrative duties, and neighborhood patrols, with bilingual Spanish skills valued to serve a diverse client base

Qualifications

• Ability to function in crisis situations and provide trauma-informed support.
• Client-focused shelter approach emphasizing housing-focused outcomes.
• Fluency in Spanish is valued for serving diverse guests.
• Strong verbal and written communication and teamwork.

Responsibilities

• Assist with shelter setup and maintenance to ensure a safe, clean environment.
• Maintain cleanliness and safety of the facility, including handling spills and waste.
• Conduct neighborhood patrols to mitigate community impact.
• Receive and verify vendor orders and complete tally sheets.
• Set up and monitor audio equipment and organize supplies.
• Keep daily summary sheets and assist with guest services as needed.

Skills

Crisis intervention

Trauma-informed care

Spanish fluency

Client-focused service

Communication skills

Job description

Mercy House, Inc. operates an evening Shelter Specialist role in Oxnard, CA. The position provides crisis intervention, trauma-informed care, and housing-focused shelter services during Friday through Monday shifts from 1:00 p.m.

to 9:00 p.m. The role emphasizes maintaining a safe, clean shelter and supporting guests toward housing outcomes. Responsibilities include shelter setup, administrative duties, and neighborhood patrols, with bilingual Spanish skills valued to serve a diverse client base