Evening Shelter Specialist — Crisis & Housing Support

Mercy House; Buena Park (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

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Job summary

Mercy House in Buena Park, CA is seeking a Shelter Specialist for the Emergency Shelter Program. This part-time evening role supports shelter setup, maintains cleanliness, and conducts neighborhood patrols to foster a safe, supportive environment for guests.

The position requires crisis intervention and trauma-informed service delivery with a housing-focused approach. Fluency in Spanish is of significant value, and teamwork focuses on helping clients progress toward housing.

Qualifications

• Possess a high level of tolerance and understanding for individuals with urgent multiple case management and health needs.
• Ensure a client-focused, trauma-informed, and housing-focused shelter approach.
• Ability to perform crisis intervention as needed.
• Fluency in Spanish is of significant value.

Responsibilities

• ShelterSupport: Ensure a safe and client-focused environment for guests to quickly end their homelessness
• Administration: Keep detailed daily summary sheets and assist with record keeping and reporting
• Miscellaneous: Assist with guest services and program activities; complete ad hoc projects as appointed by Supervisor

Skills

Crisis intervention

Trauma-informed care

Spanish language valued

Job description

Mercy House in Buena Park, CA is seeking a Shelter Specialist for the Emergency Shelter Program. This part-time evening role supports shelter setup, maintains cleanliness, and conducts neighborhood patrols to foster a safe, supportive environment for guests.

The position requires crisis intervention and trauma-informed service delivery with a housing-focused approach. Fluency in Spanish is of significant value, and teamwork focuses on helping clients progress toward housing.