Evening Shelter Safety & Resident Support Lead

Pathforward; Arlington (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

Pathforward in Arlington, VA is seeking a Shelter Monitor to oversee safety and operations of the shelter, support residents, and coordinate with Case Managers to implement Individual Housing Plans. This full-time role requires evening availability from 5:00 pm to 1:00 am, Monday through Friday, with duties including monitoring, safety, and related administrative tasks.

The ideal candidate will have strong written communication, ability to work with individuals facing mental illness or substance

Qualifications

• Bachelor’s degree in Human Services or related field preferred.
• CPR/First Aid Certification must be acquired and maintained once employed.
• Ability to prepare written reports and maintain documentation.

Responsibilities

• Monitor residents to ensure safety, program rules, and housing goals are followed.
• Assist residents and work with Case Managers to support Individual Housing Plans.
• Maintain incident and sign-in/out logs, and document events.
• Collect data using HMIS and conduct rounds for security and safety.

Skills

Mental-health awareness

Written reports

Program monitoring

Safety & security

Bilingual English/Spanish (preferred)

Good judgement

Interpersonal & organizational skills

Reliable and dependable

Driver's license

Education

Bachelor’s degree in Human Services or related field

CPR/First Aid Certification

Tools

HMIS databases

Microsoft Word

Microsoft Excel

Job description

Pathforward in Arlington, VA is seeking a Shelter Monitor to oversee safety and operations of the shelter, support residents, and coordinate with Case Managers to implement Individual Housing Plans. This full-time role requires evening availability from 5:00 pm to 1:00 am, Monday through Friday, with duties including monitoring, safety, and related administrative tasks.

The ideal candidate will have strong written communication, ability to work with individuals facing mental illness or substance