Evening Shelter Advocate: Crisis & Safety

Bay Area Turning Point, Inc.; Webster (TX); On-site; USD 36,900 - 45,100; Full time

Job summary

Bay Area Turning Point, Inc. is seeking a Resident Advocate Evening A to supervise shelter operations and provide direct services to residents during assigned shifts.

This role reports to the Shelter Manager and pays $41,000 per year ($19.71 per hour), non-exempt, with a 40‑hour weekly schedule. Responsibilities include crisis intervention, ensuring safety, guiding residents on shelter guidelines, maintaining confidentiality, and coordinating donations.

Qualifications

• Minimum of a 4‑year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
• Must pass a criminal background check, motor vehicle report, and reference checks.
• Must have a clean driving record / have automobile insurance coverage, be insurable, and have at least three years of verifiable driving experience.
• Provide and maintain proof of personal automobile insurance.
• Ability to lift / carry / move a minimum of 40 lbs. for an extended distance.

Responsibilities

• Provide crisis intervention assistance to current residents and hotline callers
• Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift.
• Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines
• Maintain confidentiality pertaining to records, residents, and locale of shelter facility
• Ensure all donations are accepted, recorded, and put away in proper storage areas
• Attend and contribute to shelter and combined staff meetings
• Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
• Submit maintenance requests for equipment and building repairs
• Check call notes and retrieve client messages
• Other duties as assigned

Skills

Crisis intervention

Safety management

Confidentiality

Communication skills

Problem-solving

Multitasking

Independent decision-making

Sensitivity to trauma

Residential program understanding

Education

4-year degree in Social Work or related field

Job description

Bay Area Turning Point, Inc. is seeking a Resident Advocate Evening A to supervise shelter operations and provide direct services to residents during assigned shifts.

This role reports to the Shelter Manager and pays $41,000 per year ($19.71 per hour), non-exempt, with a 40‑hour weekly schedule. Responsibilities include crisis intervention, ensuring safety, guiding residents on shelter guidelines, maintaining confidentiality, and coordinating donations.