Evening Service Advisor - Customer Care & Scheduling

Truck Center Companies; Tyler (KS); On-site; USD 36,000 - 46,000; Full time

Job summary

Truck Center Companies in Wichita, KS is seeking an experienced customer service associate for full-time evening shifts. You will enter customer information, schedule appointments, and maintain communication with customers throughout the repair process.

Responsibilities include explaining additional work, costs, and time as needed, and informing customers when repairs are completed with the final repair order.

Qualifications

• Must have excellent reading skills and legible handwriting.
• Must have familiarity with computers.
• Must have excellent communication skills.
• Must have a valid driver’s license.

Responsibilities

• Enter customer information in repair order.
• Schedule appointments.
• Follow up with customer throughout repairs.
• If additional work is needed, explain the details to the customer, including additional costs and time.
• Inform customer of completion and provide completed repair order.

Skills

Reading skills

Legible handwriting

Computer familiarity

Excellent communication

Valid driver’s license

Job description

Truck Center Companies in Wichita, KS is seeking an experienced customer service associate for full-time evening shifts. You will enter customer information, schedule appointments, and maintain communication with customers throughout the repair process.

Responsibilities include explaining additional work, costs, and time as needed, and informing customers when repairs are completed with the final repair order.