Evening Security Concierge - People-First Safety & Service

Harvard Protection Services, LLC.; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health & Welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services is seeking Security Officers to provide professional customer-focused security and life safety services for people and property.

Responsibilities include concierge duties, maintaining a visible presence, monitoring alarms, greeting visitors, reporting incidents, and ensuring policy adherence. Ideal candidates will have a HS diploma, reliable transportation, and strong communication skills in a client-facing role.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat, professional appearance.
• Write routine log entries and incident reporting.
• Previous contract security, law enforcement or military experience helpful.

Responsibilities

• Concierge services
• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed
• The essential duties and responsibilities may differ by customer location assigned

Skills

Interpersonal communication

Professional appearance

Written communication

Customer service experience

Log reporting

Education

High School Diploma or GED

Job description

Harvard Protection Services is seeking Security Officers to provide professional customer-focused security and life safety services for people and property.

Responsibilities include concierge duties, maintaining a visible presence, monitoring alarms, greeting visitors, reporting incidents, and ensuring policy adherence. Ideal candidates will have a HS diploma, reliable transportation, and strong communication skills in a client-facing role.