Cosmetology Service Desk Rep

Paul Mitchell Schools; Sacramento (CA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health

Dental

Vision

Sick time

Vacation time

Discounted professional products and‑/

Holiday bonuses

Job summary

Paul Mitchell The School in Sacramento is seeking a Cosmetology Service Desk Rep to be the welcoming face and voice of our salon. You will greet clients, answer calls, and ensure appointments are booked and rebooked accurately.

The role emphasizes delivering a positive experience as clients arrive and depart, with afternoons or evenings as shift options. A background in customer service and a passion for beauty helps you thrive here.

Qualifications

• This role requires customer service experience.
• Strong customer service skills are essential.
• Ability to book and rebook clients efficiently.
• Good telephone communication skills are needed.

Responsibilities

• Greet clients warmly as the first point of contact.
• Answer phone calls professionally and manage inquiries.
• Ensure appointments are booked and rebooked accurately.
• Keep the front desk running smoothly for a positive experience.

Skills

Customer service

Phone communication

Appointment booking

Front desk coordination

Job description

Join our team as a Cosmetology Service Desk Rep in Sacramento, CA, where you will be the welcoming face and voice of our salon. If you have a passion for customer service and want to be part of a team that values your skills, this role could be the perfect fit for you.

PAY & PERKS

This is a great opportunity to build your career in a professional cosmetology environment while earning $19 per hour.

Benefits:

• Health
• Dental
• Vision
• Sick time
• Vacation time
• Discounted professional products and services
• Holiday bonuses

ARE YOU A GOOD FIT FOR THIS JOB?

This position will be working the afternoon or evening shift. As a Cosmetology Service Desk Rep, you will step into an important role as the first person clients will see when they walk through the door. You will greet them warmly, answer phone calls with professionalism, and make sure appointments are booked and rebooked accurately. Your focus will be on keeping the front desk running smoothly so that every client has a positive experience from the moment they arrive to the moment they leave.

If you can do this and meet the following requirements, you might be a perfect fit!

• Customer service experience
• Strong customer service skills
• Ability to book and rebook clients efficiently
• Good telephone communication skills

Prior experience in a spa or salon setting is preferred but not required.

ABOUT US

Paul Mitchell The School in Sacramento isn't just a place to learn; it's where passion meets purpose. We're a vibrant, creative community dedicated to inspiring the next generation of beauty professionals. With the strength of the Paul Mitchell brand, we combine world-class education, hands-on experience, and a fun, supportive culture that feels like family. Here, every day is an opportunity to grow, create, and make an impact in the beauty industry and beyond.

BE OUR NEW COSMETOLOGY SERVICE DESK REP!