Evening Retail Security Shift Lead

Allied Universal; New York (NY); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plans

Holidays and vacation pay

Job summary

Allied Universal is hiring a Professional Security Shift Supervisor for a Retail Center in Manhattan. Full-time role with shifts 3pm–11pm; candidates must be flexible Monday through Sunday.

The position oversees security staff, coordinates with management, and ensures quality service on the assigned shift. Requirements include a high school diploma, 18+ years old, strong communication, report-writing ability, and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Strong written and verbal communication skills with the public.
• Ability to prepare reports and logs in neat handwriting.
• Must read and understand operating procedures and instructions.
• Must have a valid driver's license and a clean driving record.

Responsibilities

• Oversee and coordinate services on a specific shift at the customer site.
• Supervise staff on the shift with coaching and discipline within policy.
• Act as liaison between site supervisor, Account Manager, and officers.
• Maintain exceptional customer service and handle crises calmly.

Skills

Communication skills

Written reports

Crisis management

Customer service

Team supervision

Intermediary computer skills

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Professional Security Shift Supervisor for a Retail Center in Manhattan. Full-time role with shifts 3pm–11pm; candidates must be flexible Monday through Sunday.

The position oversees security staff, coordinates with management, and ensures quality service on the assigned shift. Requirements include a high school diploma, 18+ years old, strong communication, report-writing ability, and a valid driver’s license.