Evening Retail Operations Lead Trainee

Hannaford; Gilford (NH); On-site; USD 26,174 - 37,195; Full time

Job summary

Hannaford Supermarkets in Gilford, NH, seeks a Store Manager to lead the assigned department, drive merchandising standards, and support store performance. You will hire and develop associates, manage safety, food safety, and customer service, and ensure asset controls are followed.

You will build strong associate and customer relations, maintain daily operations, analyze financial objectives, and use company tools to optimize inventory, scheduling, and reports.

Qualifications

• Experience managing department operations in a retail setting.
• Ability to hire, train and develop associates.
• Strong customer service and communication skills.
• Knowledge of inventory, shrink control and merchandising standards.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.
• Must be able to meet physical requirements of the position, with or without reasonable accommodations.
• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF (Radio Frequency) unit as needed.
• Retrieve and organize assigned departments product loads.
• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
• Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
• Perform all other duties as assigned.

Skills

Store ops

Customer service

Organizational skills

Judgement/decision making

Leadership

Education

College degree preferred

Job description

Hannaford Supermarkets in Gilford, NH, seeks a Store Manager to lead the assigned department, drive merchandising standards, and support store performance. You will hire and develop associates, manage safety, food safety, and customer service, and ensure asset controls are followed.

You will build strong associate and customer relations, maintain daily operations, analyze financial objectives, and use company tools to optimize inventory, scheduling, and reports.