Evening Residential Concierge Security Officer

MFort Security Services; Chicago (IL); On-site; USD 23,000 - 30,000; Full time

Job summary

MFrom Security Services in Chicago is seeking a Second Shift Concierge Security Officer to maintain a safe and welcoming environment at a residential property. The role emphasizes strong customer service, a calm demeanor, and prior concierge or front desk experience.

Responsibilities include greeting residents, enforcing access control, reporting incidents, patrolling the property, and coordinating with management and clients.

Qualifications

• Must have high school diploma or GED.
• Illinois PERC card and 20-hour security training certificate (or ability to obtain).
• Minimum 2 years of residential concierge or front desk security experience.

Responsibilities

• Greet residents, guests, and visitors in a friendly and professional manner.
• Enforce access control procedures and monitor visitor management systems.
• Observe, report, and document incidents, safety hazards, or suspicious activity.
• Conduct routine patrols of the property to ensure a secure and orderly environment.
• Maintain situational awareness and respond promptly to emergencies or concerns.
• Adhere to all company policies, post orders, and client procedures.
• Communicate effectively with property management, clients, team members, and contractors.
• Responsibly use company and client-provided equipment for security and monitoring tasks.
• Perform additional duties as required by site management or MFort supervisors.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

MFrom Security Services in Chicago is seeking a Second Shift Concierge Security Officer to maintain a safe and welcoming environment at a residential property. The role emphasizes strong customer service, a calm demeanor, and prior concierge or front desk experience.

Responsibilities include greeting residents, enforcing access control, reporting incidents, patrolling the property, and coordinating with management and clients.