Evening Power Rental Operations Coordinator

Fabick Cat; Town of Butler (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Fabick Cat is seeking a Service Coordinator to support the shop and customers with office duties related to service operations. The role involves handling work orders, invoicing, warranty coordination, and data entry to keep the service flow efficient.

You will liaise with shop staff and service technicians, ensuring accurate documentation and timely processing of orders, while maintaining strong communication with customers and internal teams.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree preferred.
• 3–5 years heavy equipment experience.
• Knowledge of Microsoft applications.
• Basic math skills.
• Professional phone and personal communication.
• Data entry experience.

Responsibilities

• Opens and processes service-related work orders and coordinates with shop staff.
• Tracks warranties, invoices, and purchase orders; maintains logs and reports.
• Assists with customer calls and directs inquiries to service personnel.
• Coordinates parts and training expense needs; supports inspection and data entry tasks.
• Performs miscellaneous duties as directed by the Product Support Manager; backs up receptionist.

Skills

Heavy equipment experience

Professional phone communication

Data entry

Microsoft Office

Basic math

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

Microsoft Office Suite

Job description

Fabick Cat is seeking a Service Coordinator to support the shop and customers with office duties related to service operations. The role involves handling work orders, invoicing, warranty coordination, and data entry to keep the service flow efficient.

You will liaise with shop staff and service technicians, ensuring accurate documentation and timely processing of orders, while maintaining strong communication with customers and internal teams.