On-Site Power Rental Service Coordinator

Milwaukee Succeeds; Northern (KY); Híbrido; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Fabick Cat in Butler, Wisconsin, is seeking a Service Coordinator to support shop operations and customer service. You will open work orders, verify customer credit, process invoices, and coordinate purchases.

Responsibilities include gathering warranty data, answering calls, tracking training expenses, and performing reports for the Product Support Manager. Hours are 8:00 AM–5:00 PM on-site at our Fenton branch, Monday through Friday.

Qualificações

• High School Diploma or Equivalent.
• Associate's Degree preferred.
• 3-5 years heavy equipment experience.
• Knowledge of Microsoft applications.
• Basic math skills.
• Professional phone and personal communication.
• Data entry experience.

Responsabilidades

• Opens work orders, checks customer credit, processes invoices and work orders.
• Coordinates shop purchases and maintains a PO log.
• Gathers warranty information and coordinates claim submission.
• Receives incoming customer calls and directs inquiries to service personnel.
• Tracks technician training expenses and maintains fuel/oil logs.
• Performs miscellaneous duties as directed by the Product Support Manager and backs up receptionist.

Conhecimentos

Professional communication

Data entry

MS Office

Basic math

Formação académica

High School Diploma or Equivalent

Associate's Degree preferred

Descrição da oferta de emprego

Fabick Cat in Butler, Wisconsin, is seeking a Service Coordinator to support shop operations and customer service. You will open work orders, verify customer credit, process invoices, and coordinate purchases.

Responsibilities include gathering warranty data, answering calls, tracking training expenses, and performing reports for the Product Support Manager. Hours are 8:00 AM–5:00 PM on-site at our Fenton branch, Monday through Friday.