Evening Pet Care Client Specialist

VCA Animal Hospitals; Springfield Township (Delaware County); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Health & Well-being program

401k retirement plan

Health/dental/vision insurance

Paid parental leave

Vacation and sick leave

Bereavement leave

Pet discount

Job summary

VCA Old Marple Animal Hospital in Springfield Township, PA is hiring a Part-time Client Service Specialist to join our caring team. The shift is 8p–midnight, offering a chance to grow with a supportive group dedicated to quality patient care and excellent client service for pets and their families.

As the face of our practice, you will greet clients, answer phones, schedule appointments, explain fees, manage patient records, and help keep the clinic neat and welcoming.

Qualifications

• Experience in a veterinary or medical front desk is preferred.
• Ability to multi-task and stay organized.
• Excellent communication and interpersonal skills.

Responsibilities

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and contacting prospective clients.
• Presenting and explaining fees, including processing payments.
• Managing medical records, charts, reports and correspondence.
• Maintaining hospital cleanliness and organization.

Skills

Excellent multi-tasking

Customer service

Communication skills

Job description

VCA Old Marple Animal Hospital in Springfield Township, PA is hiring a Part-time Client Service Specialist to join our caring team. The shift is 8p–midnight, offering a chance to grow with a supportive group dedicated to quality patient care and excellent client service for pets and their families.

As the face of our practice, you will greet clients, answer phones, schedule appointments, explain fees, manage patient records, and help keep the clinic neat and welcoming.