Evening Patient Registration Specialist

MedStar Health’s Washington Hospital Center; Cherry Valley (MD); On-site; USD 26,000 - 45,000; Part time

Job summary

MedStar Montgomery Medical Center is seeking a part-time Patient Registration Clerk for evening shifts at Olney, MD. The role involves on-site registration, collecting demographics and insurance details, and guiding patients through the admissions process.

Strong communication and HIPAA compliance are essential. Requirements include a High School Diploma or GED and 3–4 years in a fast-paced customer service environment, preferably medical.

Qualifications

• Reading, writing and communicating effectively in English.
• 3-4 years experience in fast-paced customer service, preferably in medical setting.
• Moderate computer skills.
• HIPAA policies on confidentiality.

Responsibilities

• Registration: Perform patient registration, collect demographics and insurance information, verify data accuracy.
• Provide customer service to patients and family members, answer calls, explain processes and requirements.
• Maintain current knowledge, participate in department training, and fulfill mandatory obligations.
• Collaborate with inter-departmental teams and assist in day-to-day workflow management.

Skills

English communication

Customer service

Computer skills

HIPAA confidentiality

Education

High School Diploma or GED or equivalent

Job description

MedStar Montgomery Medical Center is seeking a part-time Patient Registration Clerk for evening shifts at Olney, MD. The role involves on-site registration, collecting demographics and insurance details, and guiding patients through the admissions process.

Strong communication and HIPAA compliance are essential. Requirements include a High School Diploma or GED and 3–4 years in a fast-paced customer service environment, preferably medical.