Evening Patient Flow & Admissions Navigator

Fairview Health Services; Saint Paul (MN); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Free parking

Benefits eligible

Job summary

Fairview Health Services is seeking a Patient Placement Specialist at the Midway Corporate Campus in St. Paul. This role supports patient flow, care coordination, and admissions activities in a fast-paced hospital environment.

The position is evening shift from 3:00 p.m. to 11:30 p.m., with every third weekend, and is benefits eligible. The incumbent will enter patient data in Epic, coordinate admissions and transfers, and provide high-quality customer service to physicians and staff.

Qualifications

• Minimum 1 year in a customer service setting.
• Ability to sit for extended periods and perform repetitive motions.
• Strong computer and typing skills.
• Excellent interpersonal, organizational, decision-making, multitasking and communication skills.
• Ability to work under stress.

Responsibilities

• Receive and process incoming admissions and organize information in Epic.
• Coordinate emergency inpatient admissions from external sources to appropriate units.
• Coordinate same-day admissions from internal and external sources.
• Coordinate internal and external physician-to-physician calls and consultations.
• Facilitate patient placement on appropriate floors per clinical service or acuity.
• Communicate admissions to care units and referring sites.
• Gather patient demographics and clinical data for scheduled admissions.
• Enter data into Epic to alert financial reps and units of upcoming admissions.
• Coordinate transfers and discharges, including unit-to-unit and hospital-to-hospital movements.
• Assist staff with environment service entries in Epic and timely updates.

Skills

Customer service

Multitasking

Communication

Computer skills

Typing skills

English proficiency

Education

Associate of Arts in Healthcare

Job description

Fairview Health Services is seeking a Patient Placement Specialist at the Midway Corporate Campus in St. Paul. This role supports patient flow, care coordination, and admissions activities in a fast-paced hospital environment.

The position is evening shift from 3:00 p.m. to 11:30 p.m., with every third weekend, and is benefits eligible. The incumbent will enter patient data in Epic, coordinate admissions and transfers, and provide high-quality customer service to physicians and staff.