Evening Patient Billing & Accounts Specialist

Southern Bone & Joint Specialists, PA; Hattiesburg (MS); Sur place; USD 17 000 - 28 000; Temps partiel

Résumé du poste

Southern Bone & Joint Specialists, PA in Hattiesburg, MS is looking for a part-time Patient Account Representative to manage patient billing and respond to inquiries about balances, payment options, and insurance information for our walk-in Urgent Care Clinic.

The role requires attention to detail, data entry, and collaboration with billing, insurance, and collections to resolve discrepancies and maintain compliant records.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or patient account role, preferably in healthcare.
• Basic knowledge of medical billing and insurance terminology.
• Proficiency with computer systems and data entry.
• Strong communication and interpersonal skills.

Responsabilités

• Respond promptly and professionally to patient inquiries about account balances, billing statements, and payment plans.
• Verify patient insurance coverage and eligibility to ensure accurate billing and minimize claim denials.
• Process payments, adjustments, and refunds accurately in the patient account system.
• Collaborate with internal departments such as billing, insurance, and collections to resolve account discrepancies.
• Maintain detailed records of patient interactions and account activities in compliance with privacy regulations.

Connaissances

Customer service

Interpersonal skills

Attention to detail

Formation

High school diploma

Outils

Billing software

Insurance terminology

Description du poste

Southern Bone & Joint Specialists, PA in Hattiesburg, MS is looking for a part-time Patient Account Representative to manage patient billing and respond to inquiries about balances, payment options, and insurance information for our walk-in Urgent Care Clinic.

The role requires attention to detail, data entry, and collaboration with billing, insurance, and collections to resolve discrepancies and maintain compliant records.