Evening Patient Access Supervisor

BMC Company 100; Brockton (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

BMCHS is seeking a Patient Access Supervisor to oversee patient registration across ED, ambulatory surgery, outpatient pulmonary, cardiology, radiology and lab registrations, admissions, pre-registration and discharge processes. The role includes staff supervision and quality assurance with downtime tasks.

This position requires 5+ years of hospital Patient Access experience, supervisory skills for 3–5 staff, and proficiency in Epic, Meditech, Outlook and Microsoft Office, plus outstanding

Qualifications

• High school diploma required; an Associate's degree is preferred.
• 5+ years of hospital Patient Access experience.
• Ability to supervise 3–5 employees; prior training and QA experience a plus.

Responsibilities

• Collaborates with Patient Access Manager and Lead Patient Access Coordinators.
• Cross-functionality with Financial, Bed Management Coordinators and hospital staff.
• Oversees scheduling, training, workflow, staff assignments and coverage for evening and weekend Patient Registration staff.

Skills

Customer service

Communication

Attention to detail

Diplomacy

Prioritization

Independence

Education

High school diploma

Associate's degree

Tools

Epic

Outlook

Microsoft Office

Meditech

Job description

BMCHS is seeking a Patient Access Supervisor to oversee patient registration across ED, ambulatory surgery, outpatient pulmonary, cardiology, radiology and lab registrations, admissions, pre-registration and discharge processes. The role includes staff supervision and quality assurance with downtime tasks.

This position requires 5+ years of hospital Patient Access experience, supervisory skills for 3–5 staff, and proficiency in Epic, Meditech, Outlook and Microsoft Office, plus outstanding