Evening Patient Access & Registration Specialist

IHA; Springfield (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Weekend Differentials

Job summary

Mercy Medical Center in Springfield, MA is seeking a Patient Access Representative to manage pre-registration, registration and admission functions for the Emergency Department.

The role involves verifying insurance, handling upfront payments and data entry in Meditech, with an evening shift and 40 hours per week. Orientation is 2–3 weeks on day shift, Mon-Fri, with weekend differentials and benefits from day one.

Qualifications

• Minimum high school diploma or equivalent, college preferred.
• Medical terminology skills.
• Relevant medical office, hospital / physicians billing or patient registration experience preferred.
• Excellent customer service, verbal communication and interpersonal skills required.

Responsibilities

• Verify insurance requirements.
• Responsible for upfront collections, co-pays and high deductibles.
• Ensure that all entries concerning demographic, financial and advanced directives are accurate.
• Collect non-covered fees.
• Inputs data into Meditech system.
• Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc.
• Coordinate bed assignment for all patients and maintains death books and releases information to funeral homes.

Skills

Medical terminology

Customer service

Verbal communication

Interpersonal skills

Education

High school diploma or equivalent

College preferred

Job description

Mercy Medical Center in Springfield, MA is seeking a Patient Access Representative to manage pre-registration, registration and admission functions for the Emergency Department.

The role involves verifying insurance, handling upfront payments and data entry in Meditech, with an evening shift and 40 hours per week. Orientation is 2–3 weeks on day shift, Mon-Fri, with weekend differentials and benefits from day one.