Evening Patient Access Coordinator

HCA Healthcare; Manchester (NH); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

401(k) plan with match

Employee Stock Purchase Plan

Tuition assistance

Wellbeing and counseling services

Paid time off and family leave

Job summary

HCA Healthcare is seeking a Patient Registrar at Catholic Medical Center in Manchester, NH. The role focuses on timely and accurate patient registration, interviewing patients for account information, and verifying insurance coverage.

You will interact with patients at workstations or bedside, ensuring complete and accurate charts while delivering exemplary service. The position requires experience with insurance verification, pre-certification/authorization processes, and the ability to collect

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources.
• If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call.
• Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Microsoft Office

Job description

HCA Healthcare is seeking a Patient Registrar at Catholic Medical Center in Manchester, NH. The role focuses on timely and accurate patient registration, interviewing patients for account information, and verifying insurance coverage.

You will interact with patients at workstations or bedside, ensuring complete and accurate charts while delivering exemplary service. The position requires experience with insurance verification, pre-certification/authorization processes, and the ability to collect