Evening Parking Supervisor - Lead Operations & Guest Service

Park Place Parking & Fast Park and Relax; Linthicum (MD); Sur place; USD 28 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Medical (PPO and HDHP options)

Dental Insurance

Vision Insurance

Health Savings Account (HSA)

Basic Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Disability Insurance

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Paid Time Off (PTO)

Holiday Pay

Résumé du poste

Fast Park & Relax is seeking a part-time Parking Supervisor to oversee evening operations at our Linthicum Heights facility near BWI. You will lead a team of attendants, ensure safe traffic flow, handle guest questions, and uphold safety and security standards while delivering outstanding service.

The role requires strong communication, the ability to manage multiple tasks, and flexible availability including weekends and holidays.

Qualifications

• Minimum 1 year in customer service, preferably in parking or hospitality.
• Strong communication and interpersonal skills.
• Ability to stay organized and make quick decisions.
• Experience handling cash/transactions and basic data entry/reporting.
• Comfort working outdoors in varying weather conditions.

Responsabilités

• Supervise daily parking operations to ensure safety and efficiency.
• Lead, coach, and motivate attendants and frontline team members.
• Provide exceptional customer service and resolve guest inquiries professionally.
• Monitor traffic flow, parking capacity, and operations to maximize efficiency.
• Enforce policies and safety procedures while maintaining a positive guest experience.
• Assist with shuttle operations and transportation coordination as needed.
• Accurately handle cash and electronic transactions and maintain records.
• Complete operational reports and incident documentation.

Connaissances

Leadership experience

Customer service

Problem solving

Organization

Computer skills

Outdoor work

Attendance/flexibility

Driver's license

Formation

High School Diploma

Outils

Parking equipment operation

Description du poste

Fast Park & Relax is seeking a part-time Parking Supervisor to oversee evening operations at our Linthicum Heights facility near BWI. You will lead a team of attendants, ensure safe traffic flow, handle guest questions, and uphold safety and security standards while delivering outstanding service.

The role requires strong communication, the ability to manage multiple tasks, and flexible availability including weekends and holidays.