Evening Parking Concierge & Customer Support

SP Plus Corporation; Alexandria (VA); On-site; USD 21,000 - 29,000; Full time

Job summary

SP+ is seeking a Customer Service Representative in Alexandria, VA, to provide high-quality service at a parking facility. The role involves assisting customers, handling payments on automated equipment, and ensuring smooth operations with a focus on safety and efficiency.

The position is 28 hours per week at a pay rate of $18/hour for a 3-month temporary assignment, with potential shift variations including evenings and weekends.

Qualifications

• High School Diploma or equivalent required.
• Experience with automated parking access control hardware and software.
• Availability to work special shifts; may include 2nd/3rd shift or weekends.
• Valid state driver’s license with acceptable driving record if driving company vehicle.

Responsibilities

• Ensure customers have a seamless parking experience and facilitate flow through the facility.
• Assist customers with payments to automated revenue control equipment.
• Deliver exceptional client and customer experience.
• Assist in day-to-day location operations and audits.
• Maintain cleanliness and professional conduct at all times.
• Present self in uniform and arrive on time for shifts.

Skills

Customer service

Automated parking systems

Education

High School Diploma

Job description

SP+ is seeking a Customer Service Representative in Alexandria, VA, to provide high-quality service at a parking facility. The role involves assisting customers, handling payments on automated equipment, and ensuring smooth operations with a focus on safety and efficiency.

The position is 28 hours per week at a pay rate of $18/hour for a 3-month temporary assignment, with potential shift variations including evenings and weekends.