Evening & Overnight Behavioral Health RA — Help & Hope

Henry Street; New York (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Full benefits package

Non-exempt status

Job summary

Henry Street Settlement’s Third Street Women’s Residence is seeking a Behavioral Health Resident Assistant to provide direct, hands-on care for residents with varying mental health needs. You will support the social services team, observe residents, document changes, and assist with daily operations on a 35-hour weekly schedule.

Role requires flexibility to cover shifts, strong communication, and ability to work onsite on the Lower East Side.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of experience in a social service setting.
• Flexibility to cover shifts in case of callouts.
• Ability to stay professional under stress.
• Experience with psychiatric/medical disabilities or substance abuse preferred.
• Must obtain First Aid, CPR, Food Handler's License, and F-80 within 3 months.
• PPD clearance required within 3 months.
• Strong verbal and written communication skills.
• Computer literacy; DHS data system experience preferred.
• Evenings, weekends, and holidays availability.
• English/Spanish proficiency preferred.

Responsibilities

• Assist residents in developing life management skills and managing mental health.
• Support therapeutic recreation and socialization opportunities for residents.
• Create and maintain a safe and comfortable environment.
• Observe and document changes in residents' conditions and report to the social services team.
• Maintain accurate daily logs, documenting incidents and meals.
• Respond to crises, de-escalate conflicts, ensure safety of residents and staff.
• Complete incident reports immediately after any incident or accident.
• Conduct regular walkthroughs to monitor security and safety.
• Assist with building security, including monitoring entrances and sign-in sheets.
• Medication monitoring: assist with proper tracking and compliance.
• Support meal service, maintain records of meals provided.
• Assist staff with conflict resolution and resident behavior management.
• Provide clerical support to operations and office teams.
• Foster smooth service across shifts and continuity of care.
• Cover additional shifts as needed.

Skills

Flexibility

Professional demeanor

Strong communication

Computer literacy

Bilingual English/Spanish (preferred)

Teamwork

Education

High school diploma or equivalent

Tools

DHS data system

Job description

Henry Street Settlement’s Third Street Women’s Residence is seeking a Behavioral Health Resident Assistant to provide direct, hands-on care for residents with varying mental health needs. You will support the social services team, observe residents, document changes, and assist with daily operations on a 35-hour weekly schedule.

Role requires flexibility to cover shifts, strong communication, and ability to work onsite on the Lower East Side.