Evening Operations Supervisor - Returns & Dock Management

Maersk; Savannah (GA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking an Operations Supervisor in Savannah, GA to manage daily returns and reconciliation for appliance delivery teams serving a major national retailer. You will liaise between contractors, warehouse staff, and customer representatives to ensure returned product, paperwork, and equipment are reconciled at route end.

The role suits a detail-oriented, fast-paced warehouse environment professional who can supervise dock operations, monitor routes, and maintain accurate records across

Qualifications

• High school diploma or equivalent required.
• Previous warehouse, logistics, transportation, dispatch, delivery, or operations experience preferred.
• Comfortable working in a warehouse environment and around active dock operations.
• Strong organizational and multitasking skills.
• Ability to work independently while maintaining professionalism with drivers, contractors, and customers.
• Proficient with computers and willing to learn transportation and warehouse management systems.
• Strong problem-solving skills and attention to detail.
• Must be flexible to work overtime when operational needs require.

Responsibilities

• Monitor delivery routes throughout the day using company systems and reporting tools to track truck progress and anticipated return times.
• Coordinate inbound traffic and maintain control of warehouse dock operations during route returns.
• Check independent contractor delivery teams back into the warehouse upon route completion.
• Verify returned appliances, customer returns, damages, exchanges, and undelivered products are accurately reconciled.
• Review and validate route paperwork, delivery documentation, and inventory records for completeness and accuracy.
• Communicate professionally with contractors and customer warehouse personnel to resolve discrepancies and operational issues.
• Maintain accurate records within transportation, delivery, and warehouse management systems.
• Support audits, inventory reconciliation activities, and operational reporting as needed.
• Escalate service failures, damaged product concerns, and inventory discrepancies to management.
• Remain on-site until the final route returns and all end-of-day processes are completed.
• Assist with additional warehouse and operational support tasks as business needs require.

Skills

Strong organizational skills

Multitasking

Problem-solving

Attention to detail

Independent work

Computer proficiency

Education

High school diploma or equivalent

Tools

WMS software

TMS software

Job description

Maersk is seeking an Operations Supervisor in Savannah, GA to manage daily returns and reconciliation for appliance delivery teams serving a major national retailer. You will liaise between contractors, warehouse staff, and customer representatives to ensure returned product, paperwork, and equipment are reconciled at route end.

The role suits a detail-oriented, fast-paced warehouse environment professional who can supervise dock operations, monitor routes, and maintain accurate records across