Operation Supervisor

APM Terminals Gothenburg; Savannah (GA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking an Operations Supervisor in Savannah, GA to manage the daily return and reconciliation process for appliance deliveries for a major national retailer. You will coordinate independent contractor drivers, warehouse staff, and customer representatives to ensure accurate end-of-day records.

The role requires strong organizational skills, the ability to work independently, and comfort with dock operations.

Qualifications

• High school diploma or equivalent.
• Experience in warehouse/logistics preferred.
• Comfortable around dock operations and warehouse environment.
• Willing to learn transportation and warehouse management systems.
• Strong organizational and multitasking abilities.

Responsibilities

• Monitor routes and track truck progress using company systems.
• Coordinate inbound traffic and dock operations during returns.
• Check delivery teams back into the warehouse after routes.
• Verify returned appliances and paperwork for accuracy.
• Review route documents and inventory records for completeness.
• Communicate with contractors and customer staff to resolve issues.
• Maintain records in transportation and warehouse systems.
• Support audits and inventory reconciliation activities.
• Escalate service failures and inventory discrepancies to management.
• Remain on-site until final route returns and end-of-day processes are complete.

Skills

Organizational skills

Multitasking

Independent work

Problem-solving

Attention to detail

Overtime flexibility

Education

High school diploma or equivalent

Job description

#INDEED As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking an Operations Supervisor in Savannah, GA!

Job Overview

We are seeking a dependable and detail-oriented Operations Supervisor to help manage the daily return and reconciliation process for appliance delivery teams operating on behalf of a major national retailer. This role serves as a key liaison between independent contractor delivery teams, warehouse personnel, and customer representatives to ensure returned product, paperwork, and equipment are accurately accounted for at the end of each delivery route. The ideal candidate thrives in a fast-paced warehouse environment, communicates effectively with delivery teams and customers, and can confidently manage dock operations while tracking delivery progress throughout the day.

Key Responsibilities

• Monitor delivery routes throughout the day using company systems and reporting tools to track truck progress and anticipated return times.
• Coordinate inbound traffic and maintain control of warehouse dock operations during route returns.
• Check independent contractor delivery teams back into the warehouse upon route completion.
• Verify returned appliances, customer returns, damages, exchanges, and undelivered products are accurately reconciled.
• Review and validate route paperwork, delivery documentation, and inventory records for completeness and accuracy.
• Communicate professionally with contractors and customer warehouse personnel to resolve discrepancies and operational issues.
• Maintain accurate records within transportation, delivery, and warehouse management systems.
• Support audits, inventory reconciliation activities, and operational reporting as needed.
• Escalate service failures, damaged product concerns, and inventory discrepancies to management.
• Remain on-site until the final route returns and all end-of-day processes are completed.
• Assist with additional warehouse and operational support tasks as business needs require.

Qualifications

• High school diploma or equivalent required.
• Previous warehouse, logistics, transportation, dispatch, delivery, or operations experience preferred.
• Comfortable working in a warehouse environment and around active dock operations.
• Strong organizational and multitasking skills.
• Ability to work independently while maintaining professionalism with drivers, contractors, and customers.
• Proficient with computers and willing to learn transportation and warehouse management systems.
• Strong problem-solving skills and attention to detail.
• Must be flexible to work overtime when operational needs require.

Preferred Experience

• Last-mile delivery operations Appliance, furniture, or big-box retail logistics
• Third-party logistics (3PL) operations
• Transportation dispatching or route tracking
• Dock management and inventory reconciliation

What We Offer

• Stable Tuesday through Saturday schedule
• Overtime opportunities based on business needs
• Fast-paced and team-oriented environment
• Opportunity to gain experience in logistics, transportation, and warehouse operations
• Growth opportunities within operations and transportation management

Physical Requirements

Ability to stand and walk for extended periods. Ability to work in a warehouse environment with varying temperatures. Ability to occasionally lift up to 25 pounds. Ability to safely navigate an active dock and warehouse workspace.

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range: $55,000-$65,000 salary *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.