Evening Office & Billing Support Assistant

Onco360; Louisville (KY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401k with match

Quarterly incentive bonuses

Paid time off and paid holidays

Tuition reimbursement

Company paid life insurance

Short and long-term disability

Job summary

Onco360 has an immediate need for an Office Support Assistant in Louisville, KY. The role supports the Advocacy and Billing departments at the corporate office, handling billing statements and patient-related paperwork, including applications for financial assistance.

Hours are 11:30am-8:00pm EST, Monday through Friday. The company emphasizes teamwork, compassion for patients, and opportunities for professional growth, with benefits such as 401k match, bonuses, PTO, tuition reimbursement, and

Qualifications

• Education/Learning Experience — Required: High School diploma or GED.
• Work Experience — Required: 1–2 years in office/administrative setting; Desired: 3+ years.
• Skills/Knowledge — Required: Microsoft Excel, Word, Outlook.
• Required: Detail Oriented, Strong written and oral communication skills.

Responsibilities

• Triage phone requests for Billing and/or Funding mailings and fax documents.
• Logs Level 2 requests appropriately for assignment and/or completion by appropriate team.
• Assists with daily paperwork needs associated with Financial Hardship Program, Manufacturer Applications and Patient Billing related documents.
• Prepares and ships Manufacturer Applications and FHP Applications to Patients via FedEx.
• Keeps records and documents in patient profiles appropriately after sending FedEx applications.
• Compile, review and prep all Refund and Write off paperwork for approval and processing.
• Handles incoming Patient paperwork associated with Financial Hardship programs and Manufacturer applications.
• Files and maintains accounting records.
• Performs other tasks as assigned.

Skills

Excel

Word

Outlook

Detail oriented

Communication skills

Education

High School diploma or GED

Job description

Onco360 has an immediate need for an Office Support Assistant in Louisville, KY. The role supports the Advocacy and Billing departments at the corporate office, handling billing statements and patient-related paperwork, including applications for financial assistance.

Hours are 11:30am-8:00pm EST, Monday through Friday. The company emphasizes teamwork, compassion for patients, and opportunities for professional growth, with benefits such as 401k match, bonuses, PTO, tuition reimbursement, and