Evening & Night Video Monitoring Specialist

Becklar, LLC; Hagerstown (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid training

Overnight shift pay

Mental health support

401(k) with company match

Tuition reimbursement

Growth opportunities

No sales or surveys

Team events and work-life balance

Job summary

Becklar, LLC in Maryland is seeking a customer service-focused professional to join its night shift operations. You will process video alarm signals quickly, document details in tickets, and learn new software to manage multiple tasks.

Ideal candidates have 1+ year of customer service experience, strong attention to detail, and the ability to type, write, and speak English. The role requires at least 16 hours per week with shifts from 2pm–10pm or 10pm–6am, with flexible start/end times.

Qualifications

• 1+ year of customer service experience preferred.
• Strong attention to detail required.
• Must type, write, and speak English.
• Able to use technology for extended periods.
• Minimum of 16 working hours per week.
• Shift options: 2pm-10pm or 10pm-6am; start times flexible.
• Bilingual is a plus.

Responsibilities

• Process video alarm signals quickly, accurately and professionally.
• Provide a high level of detail through the ticketing process.
• Learn and use new software to complete multiple tasks.

Skills

Customer service experience

Attention to detail

English proficiency

Typing

Job description

Becklar, LLC in Maryland is seeking a customer service-focused professional to join its night shift operations. You will process video alarm signals quickly, document details in tickets, and learn new software to manage multiple tasks.

Ideal candidates have 1+ year of customer service experience, strong attention to detail, and the ability to type, write, and speak English. The role requires at least 16 hours per week with shifts from 2pm–10pm or 10pm–6am, with flexible start/end times.