Evening Mobile Crisis Intervention Specialist

Affiliated-Sante-Group; Charlotte (NC); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Flexible work schedules

Full-time schedule Tue-Sat 2pm-10pm

Job summary

SantéGroup is seeking a Mobile Crisis Specialist to deliver 24/7 community-based crisis assessment, intervention, and stabilization in Mecklenburg County, NC. The role focuses on de-escalation, safety planning, and connecting clients to ongoing services to reduce hospitalizations and ED visits.

Responsibilities include triaging calls, performing crisis and lethality assessments, coordinating with first responders, and ensuring accurate documentation within electronic health records and other

Qualifications

• Master's or bachelor's degree in a human service field with 1 year of mental health experience.

Responsibilities

• Triage calls to the appropriate level of care.
• Maintain professional objectivity and calm demeanor.
• Perform danger, crisis, environmental and lethality assessments on entry to community situations.
• Conduct brief crisis interventions including de-escalation and resource connections.
• Identify follow-up tasks based on crisis severity.
• Provide referral recommendations using community resources.
• Decide on emergency petitions and/or psychiatric evaluations as needed.
• Share accurate clinical information with family and involved persons.
• Follow up as appropriate per treatment plan.
• Collaborate with first responders and community agencies within the crisis system.
• Coordinate with Santé staff to provide high-quality services.
• Complete required documentation per regulatory policies and training.

Skills

Mental health experience

Education

Master's or Bachelor's degree in a human service field

Job description

SantéGroup is seeking a Mobile Crisis Specialist to deliver 24/7 community-based crisis assessment, intervention, and stabilization in Mecklenburg County, NC. The role focuses on de-escalation, safety planning, and connecting clients to ongoing services to reduce hospitalizations and ED visits.

Responsibilities include triaging calls, performing crisis and lethality assessments, coordinating with first responders, and ensuring accurate documentation within electronic health records and other