Mobile Crisis Specialist

Affiliated-Sante-Group; Charlotte (NC); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Flexible work schedules

Full-time schedule Tue-Sat 2pm-10pm

Job summary

SantéGroup is seeking a Mobile Crisis Specialist to deliver 24/7 community-based crisis assessment, intervention, and stabilization in Mecklenburg County, NC. The role focuses on de-escalation, safety planning, and connecting clients to ongoing services to reduce hospitalizations and ED visits.

Responsibilities include triaging calls, performing crisis and lethality assessments, coordinating with first responders, and ensuring accurate documentation within electronic health records and other

Qualifications

• Master's or bachelor's degree in a human service field with 1 year of mental health experience.

Responsibilities

• Triage calls to the appropriate level of care.
• Maintain professional objectivity and calm demeanor.
• Perform danger, crisis, environmental and lethality assessments on entry to community situations.
• Conduct brief crisis interventions including de-escalation and resource connections.
• Identify follow-up tasks based on crisis severity.
• Provide referral recommendations using community resources.
• Decide on emergency petitions and/or psychiatric evaluations as needed.
• Share accurate clinical information with family and involved persons.
• Follow up as appropriate per treatment plan.
• Collaborate with first responders and community agencies within the crisis system.
• Coordinate with Santé staff to provide high-quality services.
• Complete required documentation per regulatory policies and training.

Skills

Mental health experience

Education

Master's or Bachelor's degree in a human service field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mobile Crisis Specialist

Full - Time Charlotte, NC, US

Salary Range: $30.29 To $36.54 Hourly

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Ourtrack recordof innovation and growth reflects our ability to deliver diverse and highly individualized services.We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

What We’re Looking For:

Santé is seeking a Mobile Crisis SpecialistMCT provides 24/7 community-based behavioral health crisis assessment, intervention, and stabilization services throughout Mecklenburg County. Team respond in the community to individuals experiencing mental health or substance use crises, with the goal of de-escalation, safety planning, connection to ongoing services, and reducing unnecessary hospitalizations, incarcerations, and emergency department utilization.

WhatYou’llDo:

• Effectively triage a call to the appropriate level of care.
• Maintain professional objectivity and calm demeanor.
• Perform a danger assessment, a crisis assessment, an environmental and lethality assessment upon entry to the community situation.
• Effectively perform brief crisis interventions including, but not limited to de-escalation, crisis planning and resource connections.
• Identify appropriate follow up tasks depending on the nature and severity of crisis.
• Provide appropriate referral recommendations using available community resources.
• Make critical decisions about the need for an emergency petition and/or alternative psychiatric evaluation.
• Share accurate clinical information to family and involved persons related to recommendations and possibilities for treatment.
• Complete necessary follow-up contacts as appropriate based on treatment plan.
• Collaborate with first responders, police, fire, and other community agencies within the crisis response system for comprehensive services.
• Consult and coordinate with other Santé staff to provide high quality, evidence-based services.
• Complete all required documentation according to agency, local, state, and federal regulatory policies, and procedures.
• Remain up to date on all required training.
• Provide education in the community about the agency and all components of MCT when needed.
• Utilize technology to navigate electronic health records, email, Microsoft Teams, and other tools in stationary and mobile environments.
• Other duties as assigned

What We Require:

• Master's or bachelor's degree in a human service field with 1 year of experience in mental health.

WhatYou’llGet:

• Opportunities for career growth, training and development, flexible work schedules and shifts.
• Schedule is Full-Time Tuesday - Saturday 2pm-10pm
• $30.29-$36.54 depending on degree, license and years of experience
• The rare opportunity to make a difference in the very community that you call home. We are leading providers in Behavioral and Mental Health!
• Smart, passionate, and engaged coworkers.

We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers:

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure,welcome, and respected. All members of our organization have a responsibility to uphold these values.

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Groupparticipatesin E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf