Evening Medical Assistant — Patient‑Focused Care & Coordination

Redirect Health; Phoenix, Northern (AZ, KY); Hybrid; USD 53,440,000 - 58,741,000; Full time

Benefits offered by this job

Free healthcare for you and your whole

Paid time off

401(k) access

Job summary

Redirect Health is seeking a Medical Assistant (evenings) to support providers and ensure timely, compassionate, and well‑coordinated care for members. You will own patient appointments, scheduling, and maintain accurate EMR records, while providing clinical support and helping deliver a calm, confident care experience.

The role requires completion of a Medical Assistant program, 1 year of MA experience, strong attention to detail, and proficiency with EMR, Word, and Excel; bilingual

Qualifications

• Completion of Medical Assistant Program from an accredited school.
• 1 Year of Medical Assistant experience, required.
• Strong attention to detail and excellent communication skills.
• Proficiency with EMR systems, Microsoft Word, and Excel (preferred).
• Bilingual (Spanish/English) candidates are highly desired.
• High school diploma or GED required.

Responsibilities

• Own: Managing patient appointments, scheduling, and maintaining accurate records in the EMR system
• Support: Members by following up to ensure continuity of care and a positive care experience
• Collaborate with: Medical providers and care teams to streamline workflows and support clinical needs
• Improve: Care coordination and efficiency through attention to detail and proactive communication
• Advocate for: Members by helping create a calm, confident, and compassionate care experience

Skills

Attention to detail

Communication skills

Bilingual Spanish/English

EMR proficiency (Epic/other)

Microsoft Word & Excel

Education

Medical Assistant Program

High school diploma or GED

Tools

EMR systems

Microsoft Word

Excel

Job description

Redirect Health is seeking a Medical Assistant (evenings) to support providers and ensure timely, compassionate, and well‑coordinated care for members. You will own patient appointments, scheduling, and maintain accurate EMR records, while providing clinical support and helping deliver a calm, confident care experience.

The role requires completion of a Medical Assistant program, 1 year of MA experience, strong attention to detail, and proficiency with EMR, Word, and Excel; bilingual