Loss Prevention Supervisor — Lead, Train & Protect Profit

Kohl's Corp.; Apex (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Supervisor in Apex, NC to strengthen store profitability through external theft deterrence, internal investigations, and shortage control. You will lead store teams, train associates, and partner with leaders and local law enforcement to reduce loss.

In this role, you will conduct audits, implement awareness programs, recruit and supervise Loss Prevention staff, and maintain excellent customer service while upholding confidentiality and company policies.

Qualifications

• Strong interpersonal and written communication skills.
• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company's best interest.
• Uphold confidential information and investigations.
• Detail-oriented.

Responsibilities

• Identify external and internal theft trends within assigned location(s).
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure.
• Implement store awareness programs that address theft, safety, inventory and shortage control.
• Effectively identify and communicate potential shortage opportunities to all leaders.
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures.
• Partner with store personnel to address opportunities for improvement.
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations).
• Maintain customer service awareness; act as a representative on behalf of Kohl's on legal proceedings as needed.

Skills

Interpersonal skills

Written communication

Customer service

Decision making

Confidentiality

Attention to detail

Independent work

Tools

CCTV systems

Google Suite

Job description

Kohl's is seeking a Loss Prevention Supervisor in Apex, NC to strengthen store profitability through external theft deterrence, internal investigations, and shortage control. You will lead store teams, train associates, and partner with leaders and local law enforcement to reduce loss.

In this role, you will conduct audits, implement awareness programs, recruit and supervise Loss Prevention staff, and maintain excellent customer service while upholding confidentiality and company policies.