Evening Logistics & Carrier Support Specialist

Church & Dwight Co., Inc.; Old Fort (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Church & Dwight Co., Inc. in Ohio is seeking a Business Support II, Customer Logistics to help coordinate order flow in a high-volume distribution center. The role interfaces with carriers, the Shipping Office and warehouse staff to ensure accurate, timely shipments from the Fostoria facility.

The position emphasizes safety, data accuracy in SAP/WMS, and carrier coordination, with daily shipment processing and reporting responsibilities. Strong communication and logistics knowledge are essential.

Qualifications

• High school diploma, GED and/or equivalent & 3 years of related experience OR
• 2 years of post-secondary education in related discipline & 1 year of related experience
• Associate degree or vocational certificate preferred
• 1-3 years proven experience in a high-volume distribution environment preferred.

Responsibilities

• Promote a safety culture and awareness within their area of responsibility.
• Process order pick lists in SAP.
• Allocate orders in WMS (Warehouse Management System) in a timely fashion.
• Allocate and sort orders based on specific customer and carrier requirements.
• Identify product issues and communicate to Inventory Control Group.
• Resolve and document substitution and potential order cut issues with Inventory Control Group, Corporate customer service and planners.
• Print bills of lading.
• Coordinate all carrier appointments using Blue Jay and update the WMS/SAP systems as necessary.
• Manage the customer service window, dealing with multiple carriers in proper load assignment, processing paperwork and Bills of Lading and issue resolution.
• Coordinate rush orders with Corporate customer service, planners, and warehouse personnel.
• Resolve transportation issues with carriers and Corporate transportation department.
• Bill orders daily upon shipment verification from the warehouse.
• Process shipping documents by keeping detailed records and utilizing the filing system effectively.
• Prioritize orders for picking.
• Run and publish appropriate reports as necessary
• Active participation in process improvement teams and continuous improvement efforts.
• Working with the Old Fort Facility and sister facilities on inbounds using Fourkites and other means of communication.
• To work as a Team with all functions of the Distribution Center.
• Other projects and duties as assigned.

Skills

Interpersonal skills

Communication

Organizational skills

Time management

Customer service

SAP

WMS

MS Office

Education

High school diploma or GED

Associate degree preferred

Tools

SAP

WMS

MS Office Suite

Job description

Church & Dwight Co., Inc. in Ohio is seeking a Business Support II, Customer Logistics to help coordinate order flow in a high-volume distribution center. The role interfaces with carriers, the Shipping Office and warehouse staff to ensure accurate, timely shipments from the Fostoria facility.

The position emphasizes safety, data accuracy in SAP/WMS, and carrier coordination, with daily shipment processing and reporting responsibilities. Strong communication and logistics knowledge are essential.