Evening Kickback Host: Guest Service & Hospitality

Drury Hotels; Pigeon Forge (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Hotel discounts

401(k)

Career growth

Newsweek recognition

Job summary

Drury Plaza Hotel in Pigeon Forge is hiring immediately for a hospitality-focused role supporting our 5:30 Kickback program. You will help with food preparation, keep the kitchen and lobby area clean, and ensure a high standard of guest service and hospitality.

Join a team that values you and offers quarterly bonuses, flexible scheduling, hotel-discount perks, 401(k) retirement, and opportunities for career growth. English is required, and knowledge of the local community helps you guide guests.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using knowledge of the hotel, area, and events.
• Provide courteous, friendly guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory & ordering

Guest service & communication

English proficiency

Job description

Drury Plaza Hotel in Pigeon Forge is hiring immediately for a hospitality-focused role supporting our 5:30 Kickback program. You will help with food preparation, keep the kitchen and lobby area clean, and ensure a high standard of guest service and hospitality.

Join a team that values you and offers quarterly bonuses, flexible scheduling, hotel-discount perks, 401(k) retirement, and opportunities for career growth. English is required, and knowledge of the local community helps you guide guests.