Evening Kickback Host: Guest Experience Leader

Drury Hotels Company, LLC; Columbia Township (MO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

401(k)

Job summary

Drury Plaza Hotel is hiring and invites you to join a company-wide culture of hospitality. You will contribute to a welcoming guest experience, oversee the 5:30 Kickback, maintain cleanliness in the kitchen and lobby, and ensure food safety and stocked supplies.

We offer incentives, flexible scheduling, paid time off, hotel discounts, free room nights, mentorship, cross-training, and strong opportunities for internal promotions across 150 hotels.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction in English.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Guest service

Food handling

Inventory management

English communication

Education

High school diploma

Tools

POS system

Job description

Drury Plaza Hotel is hiring and invites you to join a company-wide culture of hospitality. You will contribute to a welcoming guest experience, oversee the 5:30 Kickback, maintain cleanliness in the kitchen and lobby, and ensure food safety and stocked supplies.

We offer incentives, flexible scheduling, paid time off, hotel discounts, free room nights, mentorship, cross-training, and strong opportunities for internal promotions across 150 hotels.