Evening Grocery Customer-Experience Specialist

Kroger Co.; Taylor (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. in Taylor, MI is seeking a team member to create outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in reaching sales goals and monitor quality assurance standards to ensure customers return.

Embrace the Customer 1st strategy, answer product questions, stock and inspect inventory while upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated.
• Answer questions about products and respond with helpful suggestions.
• Inform customers of grocery specials and maintain knowledge of department items.
• Check product quality and ensure freshness; monitor dates.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report hazards to management.
• Inspect equipment and notify when repairs are needed.
• Notify management of accidents and any safety risks.
• Report all safety risks and illegal activity.
• Must be able to perform essential job functions with or without accommodation.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger Co. in Taylor, MI is seeking a team member to create outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in reaching sales goals and monitor quality assurance standards to ensure customers return.

Embrace the Customer 1st strategy, answer product questions, stock and inspect inventory while upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.