Evening Grocery Clerk, Customer Experience Pro

Kroger; Troy (MI); On-site; USD 28,000 - 46,000; Full time

Job summary

Kroger is seeking a store associate to deliver outstanding customer service and maintain a clean, safe shopping environment. You will assist with department goals, respond to customer inquiries, and ensure product quality and freshness across the store.

The role requires teamwork, basic math skills, and effective communication. Previous retail experience is a plus, with opportunities for growth and ongoing training.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Excellent communication skills.

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products and help customers in-store.
• Know products in department and respond to questions and suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and shelf life, ensure freshness.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers; log temperatures.
• Enforce safety programs and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and safety risks.
• Report all safety risks and illegal activity, including theft.
• Perform essential job functions with/without accommodation

Skills

Stress handling

Basic math

Effective communication

Job description

Kroger is seeking a store associate to deliver outstanding customer service and maintain a clean, safe shopping environment. You will assist with department goals, respond to customer inquiries, and ensure product quality and freshness across the store.

The role requires teamwork, basic math skills, and effective communication. Previous retail experience is a plus, with opportunities for growth and ongoing training.