Evening Front Office Manager — Hospitality Leader

Davidson Hospitality Group; Monterey (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Job summary

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course in Monterey, CA, seeks an Assistant Front Office Manager to support the Front Office Manager and oversee evening front office operations. This role emphasizes guest satisfaction, staff development, and smooth collaboration with concierge, PBX, and bell teams.

The position requires leadership, cash handling experience, and a commitment to delivering exceptional service in a fast-paced hospitality setting.

Qualifications

• Prior cash handling experience is required.
• Minimum of 2 years in a hotel front office in a similar role.
• Excellent guest service, organizational and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Supervises and manages front office operations and staff.
• Oversees front office, concierge, PBX and bell staff and develops the team.
• Collaborates with Front Office Manager to improve service.
• Emphasizes guest satisfaction in departmental meetings.
• Empowers employees to provide excellent customer service.

Skills

Cash handling

Front Office

Guest service

Multitasking

Flexible schedule

Job description

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course in Monterey, CA, seeks an Assistant Front Office Manager to support the Front Office Manager and oversee evening front office operations. This role emphasizes guest satisfaction, staff development, and smooth collaboration with concierge, PBX, and bell teams.

The position requires leadership, cash handling experience, and a commitment to delivering exceptional service in a fast-paced hospitality setting.