Evening Front Office Manager: Guest Experience Leader

Newport Harbor Island Resort; Newport (RI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Multiple Medical Coverage Tiers

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Newport Harbor Island Resort in Newport, RI, seeks an Assistant Front Office Manager to oversee daily front desk operations and guest services while ensuring exceptional hospitality. The role supports the Front Office Manager and leads the evening shift to maintain smooth operations.

The ideal candidate will bring supervisory experience in a hotel front office, strong communication skills, and hands-on cash handling proficiency in a fast-paced environment.

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office.
• Ability to manage and lead each discipline of the department independently.
• Prior cash handling experience necessary.
• Ability to communicate effectively with the public and other Team Members.
• Computer experience required.

Responsibilities

• Oversee daily front desk operations and guest services.
• Support Front Office Manager and supervise evening shift staff.
• Ensure compliance with all policies and procedures.

Skills

Leadership

Cash Handling

Front Office

Team Management

Customer Service

Job description

Newport Harbor Island Resort in Newport, RI, seeks an Assistant Front Office Manager to oversee daily front desk operations and guest services while ensuring exceptional hospitality. The role supports the Front Office Manager and leads the evening shift to maintain smooth operations.

The ideal candidate will bring supervisory experience in a hotel front office, strong communication skills, and hands-on cash handling proficiency in a fast-paced environment.