Evening Front Desk Supervisor: 401K, Bonuses & Growth

BENCHMARK; Manchester (NH); On-site; USD 23,000 - 33,000; Full time

Job summary

Pyramid Global Hospitality seeks a Front Desk Supervisor for the DoubleTree Manchester Downtown. You will supervise daily front desk operations, support a busy desk team, and ensure a high level of guest service from arrival to departure.

Required: a minimum of 3 years hotel front desk experience and full availability for second shift, seven days a week. Compensation is $20.50 per hour with benefits and growth opportunities across a large portfolio.

Qualifications

• Must have a minimum of 3 years previous HOTEL FRONT DESK experience.
• Must have full availability for second shift 7 days a week.

Responsibilities

• Supervise the daily operation of the Front Desk and bell station to ensure high guest service.
• Resolve guest complaints in a professional and courteous CARE attitude.
• Train new employees in hotel procedures and provide feedback to the department manager.
• Provide sales information to guests, assist in upgrading rooms and maximizing hotel revenue.
• Ensure safety rules and housekeeping are followed and maintain stock levels in the Maid Market.

Skills

Guest service

Teamwork

Job description

Pyramid Global Hospitality seeks a Front Desk Supervisor for the DoubleTree Manchester Downtown. You will supervise daily front desk operations, support a busy desk team, and ensure a high level of guest service from arrival to departure.

Required: a minimum of 3 years hotel front desk experience and full availability for second shift, seven days a week. Compensation is $20.50 per hour with benefits and growth opportunities across a large portfolio.