Evening Front Desk & Guest Experience Agent

Drury Hotels Company, LLC; Richardson (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Paid time off

Career growth opportunities

Job summary

Drury Plaza Hotel Richardson is seeking a front desk associate to warmly welcome guests, handle check-ins and check-outs, and promote hotel programs. The 3PM-11PM shift offers interaction with a diverse guest base and contributes to a welcoming atmosphere.

Join a team focused on service excellence, with growth opportunities and benefits such as a quarterly bonus, hotel discounts, free room nights, and paid time off.

Qualifications

• Warm and friendly demeanor when engaging with guests.
• Ability to multitask with strong organization.
• Experience handling money and making change.
• Basic computer skills and use of office equipment.

Responsibilities

• Check guests in and out at the front desk.
• Promote hotel programs and maintain guest records.
• Handle cash and balance at shift end.
• Assist with breakfast service and evening Kickback.
• Provide courteous, high-quality guest service.

Skills

Customer service

Attention to detail

Cash handling

English proficiency

Job description

Drury Plaza Hotel Richardson is seeking a front desk associate to warmly welcome guests, handle check-ins and check-outs, and promote hotel programs. The 3PM-11PM shift offers interaction with a diverse guest base and contributes to a welcoming atmosphere.

Join a team focused on service excellence, with growth opportunities and benefits such as a quarterly bonus, hotel discounts, free room nights, and paid time off.