Evening Front Desk & Guest Experience Agent

OCI Hospitality; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Opportunity for growth and development

Supportive team environment

Employee discounts and perks

Job summary

OCI Hospitality in Cedar Rapids, Iowa is seeking a dependable Guest Service Agent for the evening shift. This position involves delivering exceptional customer service, handling front desk operations, and fostering a welcoming atmosphere for all guests.

The ideal candidate will possess prior customer service experience and strong communication skills. This role requires working from 3:00pm to 11:00pm, Wednesday through Sunday, with opportunities for growth and various employee perks.

Qualifications

• Previous customer service or hospitality experience preferred.
• Ability to remain professional in a fast-paced environment.
• Basic computer and organizational skills.

Responsibilities

• Provide outstanding guest service by addressing all inquiries.
• Register and process guest arrivals and departures efficiently.
• Maintain a clean and organized front office appearance.

Skills

Customer service

Strong communication skills

Interpersonal skills

Organizational skills

Job description

OCI Hospitality in Cedar Rapids, Iowa is seeking a dependable Guest Service Agent for the evening shift. This position involves delivering exceptional customer service, handling front desk operations, and fostering a welcoming atmosphere for all guests.

The ideal candidate will possess prior customer service experience and strong communication skills. This role requires working from 3:00pm to 11:00pm, Wednesday through Sunday, with opportunities for growth and various employee perks.