Evening Front Desk Concierge — Part-Time

The Grand Healthcare; East Meadow (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Weekly pay

Professional Growth

Training programs

Job summary

Fulton Commons Care Center Nursing Home in East Meadow, NY is hiring an experienced part-time Receptionist for 4:00 PM to 9:00 PM, Monday through Friday. You will greet visitors, answer phones, manage sign-in/out, and assist staff in a fast-paced healthcare environment.

This role offers competitive hourly pay, weekly pay, and opportunities for training and orientation to maintain smooth operations and excellent visitor service.

Qualifications

• Experience with hospitality, seniors, health care and service delivery preferred.
• Strong communication skills required.
• Ability to work well with others in a fast-paced dynamic environment.

Responsibilities

• Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.
• Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
• Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
• Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
• Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
• Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
• Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
• Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
• Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
• Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Skills

Communication skills

Hospitality background

Customer service

Team player

Job description

Fulton Commons Care Center Nursing Home in East Meadow, NY is hiring an experienced part-time Receptionist for 4:00 PM to 9:00 PM, Monday through Friday. You will greet visitors, answer phones, manage sign-in/out, and assist staff in a fast-paced healthcare environment.

This role offers competitive hourly pay, weekly pay, and opportunities for training and orientation to maintain smooth operations and excellent visitor service.