Evening Front Desk Concierge for Seniors

Century Park Associates; Cheyenne (WY); On-site; USD 21,000 - 34,000; Full time

Job summary

Century Park Associates seeks a courteous Concierge to manage front desk duties, greet residents and guests, and provide clerical support in the main lobby. You will collaborate with the Business Office and care teams to ensure a warm, organized environment for residents and families.

The role requires strong customer service, reliable attendance, and proficiency with Microsoft Office. Evening shifts include Saturdays and Sundays on a rotating schedule, with opportunities to assist as needed.

Qualifications

• High school diploma or equivalent is required.
• Proficient with Microsoft Office (Word and Excel).
• Proficient with office machines (fax, copier/scanner).

Responsibilities

• Greeter duties: welcome guests, maintain a warm lobby, direct concerns to management, screen visitors, keep lobby neat and welcoming.
• Administrative duties: process mail, assist with data entry, maintain guest and resident lists, log events, manage reservations and housekeeping communications.
• Sales/Marketing support: assist with inquiry handling, coordinate with sales team, support EHR system usage.

Skills

Customer service

Telephone etiquette

Hospitality

Communication skills

Multi-tasking

Dependability

Education

High school diploma or equivalent

Tools

Microsoft Office (Word and Excel)

Office machines (fax, copier/scanner)

TELs system

EHR system

Job description

Century Park Associates seeks a courteous Concierge to manage front desk duties, greet residents and guests, and provide clerical support in the main lobby. You will collaborate with the Business Office and care teams to ensure a warm, organized environment for residents and families.

The role requires strong customer service, reliable attendance, and proficiency with Microsoft Office. Evening shifts include Saturdays and Sundays on a rotating schedule, with opportunities to assist as needed.