Evening Front Desk Associate

NMMATC LLC; Nashville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Company parties

Employee discounts

Opportunity for advancement

Job summary

Nashville MMA Training Camp is seeking a friendly Front Desk Associate to greet members and visitors, answer phone calls, respond to emails, and provide accurate information about classes, memberships, and scheduling.

This part-time role requires fluent English and Spanish, strong customer service and communication skills, reliability, and the ability multitask in a fast-paced gym environment; evening shifts are available.

Qualifications

• Fluent in English and Spanish (speaking and writing).
• Prior customer service experience (front desk, retail, hospitality, etc.).
• Strong communication and organizational skills.
• Friendly, dependable, and professional demeanor.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet members, guests, and prospective clients in a professional and welcoming manner
• Answer phone calls, respond to emails, and communicate via text messages
• Call new leads and follow up with trial clients
• Provide accurate information about classes, membership options, and scheduling
• Assist with new member sign-ups and check-ins
• Maintain a clean and organized gym environment
• Handle payments, waivers, and other administrative tasks
• Communicate and enforce gym policies to all clients
• Give tours of the facility
• Maintain rental gear and keep up with gym laundry

Skills

Bilingual English/Spanish

Job description

Benefits:

• Company parties
• Employee discounts
• Opportunity for advancement

*We are looking for a candidate with strong customer service skills.

(Looking for someone who can speak and write in both Spanish and English)

About Us:

Nashville MMA Training Camp is a premier training facility offering classes in MMA, Jiu-Jitsu, Muay Thai, boxing, and fitness for all ages and skill levels. We’re committed to providing a welcoming and professional environment for everyone who walks through our doors, no matter their starting skill level.

Job Description:

We’re looking for a friendly and reliable Front Desk Associate to join our team! As the first point of contact for members and visitors, you’ll play a key role in creating a positive experience at our gym. Strong customer service skills are required.

Time:

Evening shifts are currently open.

Responsibilities:

• Greet members, guests, and prospective clients in a professional and welcoming manner
• Answer phone calls, respond to emails, and communicate via text messages
• Call new leads and follow up with trial clients
• Provide accurate information about classes, membership options, and scheduling
• Assist with new member sign-ups and check-ins
• Maintain a clean and organized gym environment
• Handle payments, waivers, and other administrative tasks
• Communicate and enforce gym policies to all clients
• Give tours of the facility
• Maintain rental gear and keep up with gym laundry

Requirements:

• Fluent in both English and Spanish (speaking and writing)
• Prior customer service experience (front desk, retail, hospitality, etc.)
• Strong communication and organizational skills
• Friendly, dependable, and professional demeanor
• Ability to multitask in a fast-paced environment

Preferred:

• Interest in martial arts or fitness is a plus, but not required

Job Type: Part-time

Benefits:

• Employee discount